"I
cannot begin to express how good your support is. Leslie, Greg and
Kathy are fantastic!"
CLEC, Birmingham, AL
"There are lots of people selling telecom billing software, but it's the accessibility and quality of the support staff that makes the difference. The HLS support team is easy to reach, understands my issues, and can be relied upon to keep my business on track."
CLEC, Winston-Salem, NC
"We've used CAS for several years now and would never want to change. HLS' CAS product is the best solutionout there!"
CLEC, Harrisburg, PA
"We do it all and the CAS billing engine takes everything we throw at it gracefully. Convergent, multi-product billing? Not a myth, we do it every month with CAS. And, it is our data, so CAS is provided as an open system, allowing us to integrate with other sytems and slice and dice information any way needed. We love the creative product bundling features!"
Broadband, IXC, VoIP Provider, Louisville, KY
"I just wanted you to know that your staff has provided excellent support for us. I always get my questions answereed in a timely manner by people that are pleasant and knowledgeable. They should be commended for a job well done. I would also like to thank HLS for giving our firm the opportunity to grow without massive investment in back office software. Your licensing concept is entirley unique and cost effective. Keep up the good work."
VoIP Provider, Los Angeles, CA
"We were impressed by the commitment that HLS demonstrated during implementation and cutover of the CAS software. Clearly, we found the right partner in HLS since they understood our needs and provided us the right solution. In CAS we have a great product that manages our customer care and billing needs. We have grown rapidly since we started using CAS and the solution has scaled to match our growth with ease - CAS' scalability places no limits on how far and how fast a business may grow."
CLEC, Ontario, Canada
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The HLS CAS product provides our customer services staff with a range of simplified access control, including consolidated customer detail data, product rating, pricing and discounting controls, new prodict creation, customer care processes, dispute handling and full control of the end-to-end bill production and distribution process. The web-based EBPP feature improves customer satisfaction and reduces call center overhead."
CLEC, Mountain Home, AK
"I just wanted to thank you for the break in license fees as we assembled our new staff. Now that we are cutover, we are reaping the benefits of a very flexable and cost effective billing solution."
VoIP Provider, Seattle, WA